5 Salesforce Admin Hacks for the Case Object

During the webinar series on Salesforce Admin Hacks, Jarrod Kingston of Appirio and Michael Farrington of RingLead, shared tips, hacks and code for the Case Object in Salesforce. Here’s a look at some of these hacks. 1. Case Comment & Email Message Tracking Fields (update last comment date) The objective here is to help store…