With a Superior Product, Comes Superior Support.
At RingLead, we understand how important quality data is to the success of your business. While we provide exceptional data management products, we recognize that our products are only as good as the customer support backing them. Providing world-class customer service and support to help you succeed in using our products is at the core of everything we do.
Our updated approach to customer service puts three dedicated RingLead team members at your fingertips. Each team consists of one Director of Sales, one Account Executive, and one dedicated Tech Support and Implementation Specialist who can assist you in the most effective manner. As part of our comprehensive support model you are credited with a recurring 20-minute monthly call with your Account Executive to ensure you are fully satisfied with your product and its features.
RingLead’s innovative approach to customer service is unmatched by any other data management company in the industry.
For our customers who need a little extra support, we also offer RingLead VIP Support.
RingLead VIP Support is sold in 2-hour increments for $500. VIP Support includes phone support with an experienced Tech Support Specialist, scheduled call back options, priority treatment, and telephone support. Customer Service means everything to RingLead. If you have any feedback or suggestions on how we can improve, let us know! We value your input on how we can improve products, service jobs, and support.
WELCOME TO RINGLEAD
As part of our commitment to bringing you world-class customer
service and tech support. We've implemented an easy-to-follow,
3-step process to submit your support ticket. Within 24-hours after
submitting your ticket, you will receive an email confirmation with
the name of the Tech Support Specialist who will be assisting you.
TO SUBMIT A TICKET, SIMPLY:
1. Update your company information
2. Update your contact information
3. Describe the issue you are experiencing with your RingLead product